Exchanges

  • We do not accept exchanges at this time.

Return Policy

  • Merchandise must be returned within 5 days of receipt. MILKHANNIE.com does not accept returns after 5 days of you receiving it.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any MIL’KHANNIE hangtags, attached.
  • Any merchandise marked “Final Sale” cannot be returned.
  • Hair accessories, opened makeup, earrings, ear cuffs, panties, swimwear, vintage and bodysuits cannot be returned, exchanged or refunded.
  • All footwear returns must include the original shoebox in its original condition, without postal labels.
  • Gift cards are non-returnable and non-refundable.

U.S. Hassle-Free Returns

Returns for store credit will be processed free of charge. Original shipping charges are non-refundable.

  1. Start your return by clicking here.
  2. To get a return authorization number, please use the following page. RMA RETURNS REQUEST or use the form on contact us page. Please include your order ID number, name, number, phone number and email address.
  3. Please note, returns for store credit will be processed free of charge. Please note that original shipping charges are non-refundable.
  4. Instructions on how to return your package will be provided with your RMA number.

 

International Returns

Please follow the instructions on the above to receive a RMA number for your return. You must return your items within 5 days from the day you received your package. Please write your order # on the outside of the package. You will receive your store credit. Unfortunately we cannot refund duties, taxes or shipping charges.

Refunds and Processing

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return.
  • Original shipping charges are non-refundable.

Store Credit

  • Store Credit can only be used online at our website, www.milkhannie.com.
  • Store Credit cannot be transferred to another person or account.
  • Please treat Store Credit like cash.
  • Store Credit may not be purchased and is only provided when previously purchased items have been returned.
  • Store Credit may be used to purchase gift cards to our store.
  • Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
  • Store credit is provided in U.S. Dollars.
  • Your use of the Store Credit constitutes your agreement to our Terms..
  • For more information about Store Credit, please contact Customer Care.
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